DNS Associates is a multiple award winning accountancy practice established in 2005. They have revenue upwards of winning accountancy practice established in 2005. They have revenue upwards of £2.5m and serve clients from various sectors from self employed to small businesses.

dns case study

The Problem

  • Practice was observing a slow growth rate

  • Slow Turnaround time

  • rate of Increase of costs was greater then rate of increase in revenue which continuously put downward pressure on margins

  • Accounts were mostly submitted on Deadline dates

  • Client payments were constantly delayed

The Solution


  • Worked in DNS initially to understand the tasks that were consuming time, adding least value and could be outsourced
  • Trained our staff and ran parallel operations for over a month to minimise operations risks and remove any issues in live operations
  • Our Staff started handling all day to day customer accounting queries

We Delivered

  • In less then 3 months, we understood the while practice, working culture, customer demands, work, regulation, and compliance to deliver unparalleled service to DNS customer
  • As DNS could focus on its business development and improving customer experience, practice suddenly saw a spike in growth. We were able to recruit and train staff at an unprecedented rate which DNS have never managed.

Cost savings


Turn Around time


Growth Rate


DJ Colom

DJ Colom

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Target Accounting

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Limelight Accountancy

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