1. Introduction

This is our privacy policy. It explains how we collect, use, store, and protect information received from you when you interact with our website, services, or communications. Please read this policy carefully to understand how your information is handled.

If you have any questions or comments regarding this privacy policy, please contact us at info@outbooks.com.

2. Who We Are

For the purposes of applicable United States data protection and privacy regulations, we act as the data controller of your personal information.

Our website address is: www.outbooks.com

Our company name is: Outbooks

If you have any queries regarding this policy or how your information is handled, you can contact us at info@outbooks.com or +1 386 251 5318.

3. What We May Collect

We may collect and process the following information:

  • Names
  • Email addresses
  • Phone numbers
  • Company details
  • Financial and accounting-related data
  • Tax-related information
  • Information provided during enquiries, onboarding, or service delivery
  • Records of communication between you and us
  • Details of services requested or delivered

We may also collect technical data when you visit our website, including:

  • IP address
  • Browser type
  • Pages viewed
  • General website usage data

This information is collected to support service delivery, website performance, and user experience improvements.

We ensure that all personal data is processed lawfully, fairly, and transparently in accordance with applicable regulations.

4. Cookies

Our website may use cookies or similar technologies to collect information about how you use the site.

Cookies are small data files stored on your device that help improve website functionality and user experience.

Cookies may be used for:

  • Essential website functionality
  • Website performance and analytics
  • Improving user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

5. How We Use What We Collect

We use your information to:

  • Provide outsourced accounting, bookkeeping, payroll, and related services
  • Support tax-related engagements where applicable
  • Respond to enquiries and communicate with you
  • Maintain service delivery during USA working hours
  • Improve website functionality and service quality
  • Meet contractual, professional, and regulatory requirements

We do not use your information for purposes unrelated to the services requested.

6. Where We Store Your Data

Your information is stored using secure systems and controlled environments.

We take appropriate measures to ensure your data is protected against unauthorised access, misuse, or loss. These measures include:

  • Secure storage systems
  • Encrypted communication channels
  • Controlled access to data
  • Role-based permissions

We retain your personal data only for as long as necessary to fulfil service, legal, and business requirements. Once no longer required, data is securely deleted, anonymised, or archived.

7. Disclosing Your Information

We may share your information only where necessary for service delivery and operations. This may include:

  • Authorised internal staff
  • Secure cloud service providers
  • IT and cybersecurity vendors
  • Professional advisers such as legal or compliance consultants

We do not sell personal information or share it for third-party marketing purposes.

Information may also be disclosed where required by law or regulatory obligations.

8. Your Rights

Depending on applicable laws, you may have the following rights:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal requirements
  • Request details of the information we hold about you
  • Opt out of certain data uses where applicable

For California residents, rights are available under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), subject to applicable conditions.

To exercise any of your rights, please contact us at info@outbooks.com.

9. Links to Other Sites

Our website may contain links to other websites.

Please note that this privacy policy does not apply to those websites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page.

11. Legal and Regulatory Compliance

11.1 California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

Where applicable, we comply with CCPA and CPRA requirements.

Categories of information collected may include:

  • Identifiers (name, email, phone number)
  • Financial information
  • Internet or electronic activity information

Personal information is not sold or used for cross-context behavioural advertising.

11.2 Gramm-Leach-Bliley Act (GLBA)

Where financial information is processed, we apply safeguards in line with GLBA requirements.

Administrative, technical, and physical controls are maintained to protect sensitive financial information.

11.3 Internal Revenue Code (IRC) Section 7216

Tax return information is handled in accordance with IRC Section 7216.

Such information is used only for authorised purposes. Any additional use requires prior consent unless permitted by law.

12. Data Security and Confidentiality

We maintain strict security controls to protect your information.

These include:

  • Controlled system access
  • Role-based permissions
  • Secure data transfer
  • Monitoring of data usage
  • Restrictions on device access
  • Use of secure storage and communication tools

All data handling follows internal procedures aligned with professional and regulatory standards.

13. Data Retention

We retain information only for as long as necessary to:

  • Deliver services
  • Meet contractual obligations
  • Comply with legal and regulatory requirements
  • Support legitimate business operations

When no longer required, data is securely removed or archived.

14. Right to Complain

If you have concerns about how your information is handled, please contact us first so we can address your concerns.

You may also have the right to raise concerns with relevant regulatory authorities depending on your jurisdiction.

15. Contact Information (USA)

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Phone: +1 386 251 5318

Website: www.outbooks.com

Email: info@outbooks.com