Staff Augmentation (FTE)

  • Get a dedicated remote professional who works exclusively for your firm.
  • Works as part of your organization and follows your working hours.
  • Interview candidates before onboarding.
  • Flexible hours available to support overlapping schedules.
  • Includes 24 days of annual leaves (aligned with US standards) plus sick leaves as required.
  • Leaves are planned and informed in advance.
  • Employee replacement option available if performance expectations are not met.

PAYG/Ad Hoc

  • Pay only for hours worked.
  • Purchase support on an hourly basis instead of hiring full-time.
  • Weekly timesheets provide a clear breakdown of hours spent on each task.
  • Share work directly with no delays in quotes or approvals.
  • Invoice issued at the end of each month based on total hours utilized.
  • Minimum contract length is 1 month.

Managed Service

  • We manage compliance work as a back-office team for your firm.
  • You remain the main client contact and relationship owner.
  • We manage deadlines and ensure on-time completion.
  • End clients will be managed by you only; we work exclusively as your back-office support.
  • Pricing is usually fixed monthly.
  • Reduces day-to-day workload and supports business growth.

What's Included Across All Models?

  • Trained professionals with relevant qualifications.
  • Monthly invoicing for simple tracking.
  • No recruitment or hiring delays.
  • Easy scaling as per your workload.
  • Transparent pricing and predictable monthly cost.

Not sure which model works best for you?

Request a callback

FAQs

Which engagement model is right for my firm?

It depends on your workload. If you need someone working alongside your team on an ongoing basis, Staff Augmentation is the better fit. If your volume fluctuates, PAYG keeps your costs flexible. If you want us to handle the accounting work in the background and deliver completed financials to you, the Managed Service model is what you need.

What is the minimum contract commitment required for each model?

The minimum contract period for the Staff Augmentation (FTE) model is six months. The minimum contract period under the Pay-As-You-Go (PAYG) model is one month. The Managed Service model operates on fixed term agreements depending on what is agreed for your specific volume of work.

Can our firm switch between engagement models?

Yes, you can move between models as your workload changes. There are no fees or cooling-off periods involved. We just ask for a 30 days advance notice before the date you want the new arrangement to begin.

Can I interview and evaluate resources before they join my team?

Yes, you can interview candidates in advance to make sure the person is the right fit for your organization.

What happens if a dedicated professional underperforms?

If a resource does not meet your expectations, you can request a replacement. We handle the transition process and provide a new accounting expert to ensure your firm's daily operations remain uninterrupted.

How does the Managed Service model differ from the FTE model?

The difference comes down to who manages the daily workflow. The FTE model provides a dedicated professional who reports directly to you, just like an internal hire. The Managed Service model acts as your complete back-office. We execute the accounting and payroll work in the background and deliver the completed financials directly to you, requiring zero daily oversight.

How are hours tracked and billed under the PAYG model?

We use weekly timesheets that track the hours spent on each task. At the end of each month, we issue a single invoice based on the total time spent on all tasks.

How are working hours and time off managed for dedicated staff?

Your dedicated professional works overlapping hours aligned with your US time zone. They receive 24 days of PTO mirroring standard US holidays, plus sick leave, with advance notice required for planned absences. We handle all HR administration giving you a dedicated expert with zero W-2 administration, HR overhead, or payroll tax liabilities.

Will Outbooks communicate directly with our client's business under the Managed Service model?

No, all client communication stays with your firm. We work in the background as your support team and have no contact with your clients.

How do you charge for the Managed Service offering?

Pricing is based on a fixed fee calculated either as a percentage of Gross Recurring Fees or a set monthly amount. Your costs are fixed from the start so your margins stay predictable. [Get in touch] to discuss your workload and we can prepare a proposal for your firm.